How do you listen online?

In 'The benefits of listening first' I wrote about a couple of examples from Graham Jones which demonstrated the millions of dollars of business being generated by Companies like Dell & Starbucks from listening for and then joining online conversations. A couple of days ago Graham gave a similar talk at the NRG London City Business Networking Group.

One person asked "How do you listen on Twitter?". Good question!

Graham provided the answer. On the right hand side on Twitter is a search box. On the results page you can save the search so every time you go back you get updated results. Follow this link for a Twitter search for NRG networking to see how it works.

Good Networking!
Dave Clarke
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